While the JSON API in newer version of Maximo is quite useful, for many integration scenarios, I still prefer to use the old API infrastructure with Publish Channel and Web Service. However, the native format for this feature is XML.
To send or receive JSON with Publish Channel or Enterprise Service, we can translate the default to JSON format before it goes out / into the system. Below is a simple example to set it up.
Setup standard Publish Channel to send XML message
- Create a new Publish Channel: