Start Center - Result Set not displaying

When creating Start Center Template, I often run into the issue of users not being able to see data in result sets with the error 'This portlet has not been setup'. I often waste a bit of time to figure it out and then forget about it. And, I would run into the same issue again and again. So I will post a check list here for my own future reference. Hopefully it will help some of you Maximo technies out there.


To allow the user to access the data, and generate start center from the template, the user must be given the following access:

  • 'Read' access to the main application. For example Work Order Tracking if the result set is for listing work order.
  • 'Run Report' and 'Create Report' signature option in the main application. If the main app is a custom app, you'll need to create the same Signature Option in App Design first.
  • Access to 'All Site' or at least one Site.
  • Access to the 'Layout and Configuration' application
  • Access to the Report Object structure used by the result set (which is given in the 'Report Administration' app > Select Action > Set Report Object Structure Security
  • The Saved Query used by the portlet must be marked "Public"