Send email from automation script

Simple stuff but I got a few people asked me this same question, so here is how to create an automation script to send email from Maximo:

1 - Create a Communication Template:

• Template ID: MY_COMM_TEMPLATE
• Description: Test Communication Template
• Applies To: ASSET
• Send From: <your_email@address> (Note: to make this work, you must have setup smtp and able to send email from Maximo first
• Subject and message as shown below

• In the "Recipients" tab, add an Email recipient pointing to your own email:

2 - Create an Automation Script with Object Launch Point on the "ASSET" object, on the SAVE (Update) event, choose Language = Python and copy/paste the following sample script:

	from psdi.server.MXServer import getMXServer as MXS
	if mbo.isModified("status") and mbo.getString("status") == "INACTIVE":
	commTpltSet = MXS().getMboSet("COMMTEMPLATE", MXS().getSystemUserInfo())
	commTpltSet.setWhere("templateid='MY_COMM_TEMPLATE'")
	commTpltSet.reset()
	commTpltSet.getMbo(0).sendMessage(mbo, mbo)

view raw send_email.py hosted with ❤ by GitHub

3 - Open an Asset then change its status to INACTIVE, you should receive an notification in your email inbox: